Heather has worked as a Crisis Counsellor with Lifeline Australia, and is a certified Mental Health First Aid and Psychological First Aid officer. She has a background in acute mental health, domestic violence and suicide prevention and uses a variety of approaches including strengths-based and solution-focussed therapies. As a person with chronic life-limiting illness herself, Heather is passionate about helping others with disability, ill-health and chronic pain to live their most meaningful lives. When not in the clinic, Heather is a devoted traveller and fur-mother to her bull terrier, Callie (short for Calamity).